Privacy Policy

This Privacy Policy applies to MERCURA LIMITED (“we/our”) and our website valebloom.com. By using our site, you agree to the collection and use of your data as outlined below.​

1. Information We Collect​

We collect information you provide directly:​

  • Personal details (name, email, phone number, shipping/billing address) when you register, place orders, or contact support.​
  • Payment information (card details, payment method) to process transactions (handled by third-party payment processors).​
  • Browsing data (device type, IP address, page visits) via cookies and similar tools.​

2. How We Use Your Information​

  • Process and deliver your orders.​
  • Provide customer support and respond to inquiries.​
  • Personalize your shopping experience (e.g., recommend products).​
  • Send order updates, promotional offers (you can opt out anytime).​
  • Comply with legal and regulatory requirements.​

3. Information Sharing​

We do not sell your personal data to third parties. We may share information with:​

  • Trusted service providers (payment processors, logistics partners) to fulfill orders.​
  • Legal authorities if required by law or to protect our rights.​

4. Your Rights​

  • Access, correct, or delete your personal data.​
  • Opt out of promotional communications via email or our website.​
  • Withdraw consent for non-essential data use.​
  • Request account deletion.​

To exercise these rights, contact us at [email protected].​

5. Data Security​

We implement reasonable security measures (encryption, access controls) to protect your data from unauthorized access or disclosure. No online transmission is 100% secure—we cannot guarantee absolute security.​

6. Cookies​

We use cookies to improve site functionality and user experience. You can disable non-essential cookies via your browser settings, but this may limit some features.​

7. Policy Updates​

We may update this Policy periodically. Changes will be posted on this page with an updated effective date.​

8. Contact Us​

For privacy-related questions, email [email protected]